INsurances Accepted

Learn About Payment Options for Your Care

Please contact your insurance company to verify that Fox Valley Orthopedics is in network.

PPOs

• Aetna
• Blue Cross Blue Shield (BCBS)
• Cigna/Great West
• Humana
• Unicare
• United Healthcare
• Coventry

Networks

• Beach Street Network
• First Health
• Galaxy
• Healthcare’s Finest Network (HFN)
• HealthSmart
• Multi-Plan / PHCS
• PPO Next

HMOs

• Blue Cross Blue Shield (BCBS)
• AMITA Health HMO

Referral required from Fox Valley Medicine, Advocate Health Partners, or Northwestern / Cadence Physician Group

Questions Regarding Your Bill or Insurance Coverage

If you have questions regarding your bill or insurance coverage, please call our Patient Accounts Department. Accounts are handled by different representatives according to the first letter of your last name.

A-M (630) 686-8212
N-Z (630) 283-2158

Attention: Worker's Compensation Patients

Prior to your appointment, you must provide the name and telephone number of the appropriate contact at your employer and a record of your health insurance coverage. We require this information in order to confirm proper billing arrangements.

Work-related injuries need to be pre-approved by the employer or insurance company prior to your arrival and prior to 4:30 p.m. in order to ensure that provided care is eligible for coverage. Patients with work-related injuries who come to OrthoFirst™ without pre-approval or after 4:30 p.m. or on Saturday may be asked to self-pay for services rendered. A refund for self-pay services will be issued upon payment to Fox Valley Orthopedics from the worker’s compensation or commercial carrier.

Financial Arrangements

All co-pays, deductibles, and co-insurance are due at the time of your visit or procedure. We accept:

• Cash
• Checks
• MasterCard, Visa, Discover and American Express
• Care Credit

Read our full Financial Policy here.

Self-Pay Patients

If you are paying for services yourself (self-pay), we require a base payment of $200.00 for an evaluation. If you require treatment that exceeds your base payment, a representative from our Patient Accounts Department will call you to discuss additional payment arrangements.